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37 docs tagged with "boosts"

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Advice and quotes

How the advice case form, its supporting records, quotes, and quote revisions are structured, which checks run on save, and which advice commands have no evidenced Desk path.

Boosts

Helpifyr Boosts documentation.

Claims

How to open a claim assistance case from a policy, which fields and roles apply to sensitive claim data, how complaint cases work, and what the two claim reports and the duration deadline function do.

Commissions

Import a carrier commission statement, create and approve reconciliations with two different people, and understand why posting stays a draft.

Core domains

Orientation map of the Insurance Broker Core data model: parties and mandates, products, policies, advice, commission, privacy, and migration.

Error codes

Reference of the error codes that Insurance Broker Core shows to users or raises in its Tender checks, with the message text and a short description of when each appears.

First steps and activation

Configure a company, check readiness, activate Insurance Broker Core, and find your way around the broker workspace and cockpit.

Getting started

Open the Insurance Broker workspace, choose a company in the cockpit, read its cards and lists, and understand the language and sidebar behaviour of the Desk.

Glossary

Short definitions of the terms used in the Insurance Broker Core Desk and documentation, each with a link to the page that explains it in context.

Installation

Install Insurance Broker Core on an ERPNext v16 site with bench, from the app pack, or in a multi-container bench.

Insurance Broker Core

Open broker portfolio and commission workflows for ERPNext. The Standalone add-on, with its user guide and reference, is the part documented today; further parts of the pack are planned.

Mandates

Create an Insurance Broker Mandate, define its line-of-business scope with an explicit include list, create new versions, and understand why activation runs through API commands.

Migration and import

Load legacy data through the migration target contract, read import batches, quarantine rows and data quality issues in the Desk, and rerun a package safely.

Operations

Run Insurance Broker Core on your own ERPNext site: daily checks, backup, restore drill, recovery, upgrade, suspend, and uninstall.

Optional Helpifyr integration

How the optional Helpifyr adapter relates to Insurance Broker Core: integration points, delivery semantics, and the rules that never change.

Overview

What Insurance Broker Core is, how it is positioned next to ERPNext and Helpifyr, and which capability claims the project makes.

Parties

Create an Insurance Broker Party Identity, bind it to a company with a Company Party Scope, link an ERPNext source record, and start a mandate from the party form.

Policies

How to record an Insurance Broker Policy, add immutable policy terms with coverages and carrier shares, and handle changes as new terms instead of overwriting history.

Prepare and invite

Prerequisites for a tender, how to create a tender and its carrier invitations in the Desk, and how the commands prepare, send_invitations and open_responses run through the API.

Privacy, evidence, documents

Work with document references and ingestion, data subject requests, retention and legal holds, and evidence bundles, and see which steps are Desk forms and which are server commands.

Product catalog

Browse the 51 seeded product classes, read their inventory, advice, and placement settings, use the Product Capability Matrix report, and find carrier offerings and product versions.

Recommendation and decision

The closing commands of a tender, the current limits of recommend and decide in the API, the customer decision and remuneration disclosure records, and how to cancel or end a tender.

Reference

Generated lookup pages: role matrix, state machines of all aggregates, and the error codes users can meet.

Release notes

Release status of Insurance Broker Core: version 1.0.0 in the source tree, prereleases, scope boundaries, and distribution status.

Renewals and deadlines

How to read the renewal and cancellation deadline reports, what the Renewal Case and Deadline records contain, and which renewal commands have no evidenced Desk path.

Requirements

Runtime, access, and organisational prerequisites for installing Insurance Broker Core on an ERPNext v16 site.

Responses and comparison

How carrier answers are recorded through the tender API, how revisions and not-considered invitations work, how a quote comparison is built, and how to read it in the Desk.

Role matrix

Reference table of the Insurance Broker Core roles and the rights each role holds on each DocType, plus the roles for Tender commands.

Roles and access

Grant the Insurance Broker roles, add the Company user permission that scopes a user to a company, and learn what happens when a role or permission is missing.

Security and privacy

How to report vulnerabilities, which access-control and privacy controls Insurance Broker Core provides, and what it deliberately does not claim.

State machines

Reference of the state machine contracts of Insurance Broker Core: states, initial and terminal states, allowed transitions with role and approval, and counts of forbidden transitions.

Tender overview

What a tender is in Insurance Broker Core, who works on it, its eleven states, what the system does not do, and where to find tenders in the Desk workspace.

Tender states and commands

The eleven tender states, the ten state machine commands with role and approval rules, and where the API contract differs from the state machine.

Troubleshooting

Understand the messages users see in the Desk, grouped by topic, with the usual cause and the next step for each code.

Troubleshooting and FAQ

Fix common Insurance Broker Core installation, activation, import, and upgrade problems, and find answers to frequent questions.

User guide

Task-oriented guide to Insurance Broker Core in the ERPNext Desk, from parties and mandates to tender, commissions, and privacy. Version 1.0.0, repo-ready.